January: before you buy AI, write the process list
Second week of January. The budget is approved and it has a new line: artificial intelligence. Nobody wrote next to it which process it will touch. That is how projects start that by June are a subscription no one opens.
We start somewhere else: the pipeline and receivables. Where quotes stall, where follow-up dies, where the invoice sits. That discovery produces three to five processes ranked by cash recovered and hours returned. When the house needs tidying before it can be automated, consulting comes first.
What a process needs to make the list
- It repeats every day and today a person does it by copying from one system to another.
- The data already lives somewhere: CRM, ERP, mailbox, spreadsheet. If there is an API, a webhook, an inbox, or an export, it can be wired in.
- It can be measured in money or in hours. “Better experience” is not a metric.
What stays off the list is a result too. A process that runs twice a month does not need a model. It needs a checklist.
AI without a process list is a license. With one, it is a week of work that stops being done by hand.
If January has the budget line but not the list, bring the pipeline and the aging report. You leave with the ranking and the first flow to connect this quarter.