Mid-year integration audit: the hidden spreadsheet

June is the last reasonable month to tidy pipes before the second half (holidays, retail peaks, Hacienda again). The symptom is always the same: a “temporary” March spreadsheet that is now the system. A Zap nobody pays for. A gateway webhook that sometimes arrives.

An integration audit is not a box-and-arrow slide. It is the list of events: order paid, XML accepted, appointment created, message sent. Each event has an owner. What has no owner dies in November. Custom software is born from that list, not from a UI restyle.

An afternoon inventory

  • Where money is confirmed — payments.
  • Where supplier invoices are stored — Journal.
  • Where the customer conversation lives — Respond.io.
If the map does not fit on one sheet, it is not because you are complex. It is because nobody had drawn it.

Let’s take that afternoon. You leave with a map. The second half is planned on top of it, not on top of the myth.

What needs to be built or connected?

Tell us the systems and how the team works. You get a concrete plan.

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